Training Institutes in Hyderabad

Scrum Master

Job Details

CallHealth Services Pvt. Ltd.

Delhi NCR, Noida, Hyderabad

ITES / BPO / KPO / Customer Service / Operations

Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers
Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers
Guiding and Coaching both the Scrum Team and the Development team on how to get the most out of self organization
Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog.


Required Skills/Experience
First level Scrum Master certification (PSM I, CSM )
Experience playing the Scrum Master role for at least 2 years for a software development team
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
The ability to distinguish between what "is Scrum" what is "not Scrum"
Preferred Skills/Experience (Any of these is a plus)
Second or Third level Scrum Master certification (PSM II, PSM III, CSP, CTC)
Experience playing the Scrum Master role for at least four years for a software development team.
Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.
Knowledge of other approaches discussed in the Agile space: XP, Kanban, Crystal, FDD, etc
Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
Applicable knowledge of the technologies used by the team
Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
Previous experience as a collaborative leader
Excellent communication and mentoring skills

Other

Bachelors degree or higher
Prior Software Development Experience is a plus
Health Care Domain is a plus

Requirements

1 - 5 years

Any Graduate / Post Graduate

Agile Atdd Scrum Master CSM CSP Continuous Integration Automation Testing User Stories Conflict Resolution Problem Solving

Please refer to the Job description above

Other Information

CallHealth Services Pvt. Ltd.
www.callHealth.com

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