Training Institutes in Hyderabad

Network Manager

Job Details

ServiceNow Software Development India Private Ltd.

Bengaluru, Hyderabad

IT Software- Network Administration / Security

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
Were disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
ServiceNow is currently seeking a Network and Unified Communications Administrator who is proficient in all aspects of Network and Unified Communications with strong Cisco experience and is willing to work shift operations. This person will be responsible for operational activities of our Cisco network and Cisco Unified Communications infrastructure.

What you get to do in this role:
Provide 24x7 global Level 3 support for Network, Security and UC infrastructure including but not limited to Network Switches, Routers, Firewalls, Wireless, Cisco Telepresence, session border controllers, voice gateways, voice circuits, Cisco Call Manager (11.0) and Jabber
Proactively monitor operational status, capacity, and performance of supported infrastructure to ensure that they remain within acceptable limits
Troubleshooting hardware/software products as well as upgrading and migrating
Reviewing data monitoring stats and confirming SLAs with platforms and carriers are met
Maintain UC monitoring systems
Ensure high quality documentation for supported infrastructure is developed and maintained
Ensure SOX and other legal and regulatory compliance in the infrastructure area


3 - 5 years

UG: B.Tech/B.E. - Any Specialization, Computers, B.Sc - Computers PG:Any Postgraduate - Any Specialization Doctorate:Doctorate Not Required

Cisco Networking Cisco Unified Communications Switching Cisco Call Manager Voice Gateways Hardware Troubleshooting Network Security Telepresence Wireless Network Management

minimum of 3 to 5 years of related experience with Network, Security, Cisco network/CUCM infrastructure
5 years supporting Cisco routers/switches in an enterprise environment
Ability to multi-task in an ever-changing environment
Experience supporting a large-scale network switching, routing, wireless and security
Support Palo Alto/Cisco Firewalls and VPNs
Troubleshooting skills in BGP/OSPF
Expertise on latest hardware and operating systems (Nexus, IOS-XR, NX-OS, PAN-OS)
Expert level deployment and management of QoS/DSCP in Video, Voice and data networks
Experience in Wireless: Cisco WLC/WCS/NCS, LWAPP, EAP, 802.1x, 802.11e, CleanAir
Experience using Network Management Tools in SolarWinds, Cacti and Netflow Analysis
Experience using the ServiceNow platform and Splunk
CCNP or equivalent experience
Specialization in Voice or Collaboration strongly preferred
Strong security understanding and experience
Exceptional English communication skills, both written and verbal. This includes listening skills and an open attitude toward constructive feedback
Bachelors degree or better in Computer Science or related Engineering discipline
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

Other Information

ServiceNow Software Development India Private Ltd.
ServiceNow Software Development India Private Ltd.

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