Training Institutes in Hyderabad

WALK IN - Technical Support Associate, HYD

Job Details

IBM India Pvt. Ltd

Hyderabad, Hyderabad

ITES / BPO / KPO / Customer Service / Operations

IBM India - Interview Invite
The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential. We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.
As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready, then the road to your career advancement begins at IBM.
We are seeking [Technical Support Associate] and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3) years of experience, good technical skills and fluency in English.

In this role you will be:
Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP.
Handling inbound calls / emails / chats resolving technical issues for end users.
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Details for Interview at IBM Location:

Date: 20th - 25th March 2017

Time: 11am- 2pm

Venue: IBM India Pvt. Ltd, APIIC Software Layout, Raheja IT Park, 3B Phase 2, Madhapur, Hyderabad, 500081

Contact Person: Padmaja

The dress code for the day is business formals or smart casuals.

Documents to carry with you:

Please carry soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).

1. Current company's offer or appraisal letter (whichever is the latest)
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any)
4. Updated Resume
5. A Govt. ID proof
6. Copy of your highest education mark sheets (All years/ semesters)
7. Copy of your highest education (Degree Certificate / Convocation Certificate).


On the day you visit us for the discussion, carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter the IBM premises (please be aware photocopies will not be accepted). Request you to carry an updated resume (hardcopy) along with you.

As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.

Do contact [me / SPOC (Email & Contact No.)] in case of any queries or questions. It will be a pleasure to assist.

PLEASE NOTE - WALKIN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Fraud Alert: Beware of misleading advertisements and fraudsters issuing 'Offer Letters', on behalf of IBM in exchange for a fee. Stay Alert! Read more here http://ibm.co/2fwBkyK. To avoid any instance of fraud, when receiving communication from IBM please look for our authentic IBM e-mail format: XYZ@in.ibm.com.


Best Regards,
IBM India Recruitment

25/Mar/2017

Requirements

Fresher - 4 yrs

Any Graduate / Post Graduate not required

Technical SupportCustomer SupportVoiceWalk - InWalk InFresherfresherscsrtsrinternational call centerinternational bpovoice processEngineering graduateengineering fresherIT help deskGood Communicationdesktop support

post graduation not required

Other Information

IBM India Pvt. Limited
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

To know more about business units at IBM India, click on the 'About Us' link above.

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