Training Institutes in Hyderabad

Job Opportunity For Desktop Support Role

Job Details

Eclinicalworks India Pvt Ltd

Chennai, Bengaluru

ITES / BPO / KPO / Customer Service / Operations

4

Minimum 0 to 3 years experience in desktop support
Assembling /Installation of various operating systems such as windows Xp/7/8
Resolving & troubleshooting computer operating/hardware/software problems and providing technical support.
Monitoring Desktop and Server logs for Preventive Action
Installing & troubleshooting various Application software, Anti-virus, Patches, Service pack
Responsible for installing and troubleshooting Webcam/Audio/Video/Display driver software in Desktop/Laptop
Desktop back-up & formatting as per requirement
Installation, configuration of network printers, Scanners, Desk jet and Laser jet printers.
Knowledge of DNS, DHCP, TCP/IP and Other Networking Concepts
Handling networking issues
Responsible for handling Internet related issue.
Maintain hardware asset record and update on regular basis
Daily Handing IT Support Tickets
Good verbal and written communication skills.
Basic knowledge of firewall and VPN connectivity added advantage

Shift Timings : US Shift ( 6pm to 3 am)

Requirements

3 - 5 years

Any Graduate / Post Graduate

Technical Support Networking Desktop Support IT Support Troubleshooting Laptop Printers US Shift Application Software Communication Skills

Please refer to the Job description above

Other Information

1,00,000 - 3,25,000 P.A

Eclinicalworks India Pvt Ltd
eClinicalWorks is a privately-held, profitable company that focuses on establishing long-term relationships with customers. Our software is used by doctors and their staffs from the smallest to the largest set-ups in the USA. eClinicalWorks is a leader in Ambulatory Clinical Solutions.eClinicalWorks employs more than 4500+ people globally. We are headquartered in Westborough, Massachusetts, in the USA. We also have offices in New York, Atlanta, Chicago, California, Mumbai, Bengaluru and Ahmedabad. We have a large infrastructure with many data centres across the USA. We are a product based company designing and implementing our own Software. We are very rapid in research & development and innovation in the HealthCare IT industry. We believe in providing growth to our employees within the company.

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