Training Institutes in Hyderabad

Process Trainer - Domestic Process (aegis Ltd)

Job Details

Aegis Limited

Mumbai, Bengaluru

ITES / BPO / KPO / Customer Service / Operations

New Hire batches to complete Process training with a minimum average score of 95%
Deliver Training requirements timely and qualitatively
Monitor, Coach and Train on Process
Conduct Gap and Training Need Analysis within assigned processes and conduct refresher training as required
Initiate process improvements
Review and recommend improvement of training content
Timely completion of assigned projects
Completion of Strategic Initiative Projects within the allotted deadlines
Review & recommend changes to training content
Monitor, Coach and Train on Process
Analyze Audit data, Compliance, Communication & Process related data. Prepare & Implement action plans
Effectively Reduce Training cycle


1 - 6 years

Any Graduate / Post Graduate

Training Need Analysis Process Training Coaching Domestic Process

Please refer to the Job description above

Other Information

Aegis Limited
Aegis Limited
Aegis BPO, as a leader in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office, and other routine business processes

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