Training Institutes in Hyderabad

BPO TECHNICAL SUPPORT

Job Details

Accenture

Bengaluru, Hyderabad

ITES / BPO / KPO / Customer Service / Operations

Dear Candidate,

Greetings from Accenture!!!

We are hiring for Technical support professionals with International process experience.

Job Location : Hyderabad

We would like to meet you, if you have this in you:

Skills requirement:
Strong analytical, problem solving and troubleshooting skills
Written and spoken English language communication skills
Minimum 6+ months of customer service experience in an international call center

Roles and Responsibilities:
Answer Customer help requests received via chat/email in a professional, friendly and accurate manner
Technical trouble shooting process, Ensure excellent customer satisfaction
Score high quality scores & extremely low tolerance for errors
Follow approved workflows in responding to customer inquires
Aptitude to learn new changes in the process quickly


Regards,
Nishad Qureshi

Requirements

Fresher - 1 yr

Any Graduate / Post Graduate

Technical SupportTechincal Troubleshootingbasic troubleshootinginternational BPOvoice supportgoogle adwordsad reviewerperformance troubleshooting


PG - Post Graduation Not Required
Doctorate - Doctorate Not Required, Any Doctorate - Any Specialization

Other Information

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functionsâ€"underpinned by the world’s largest delivery networkâ€"Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

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