Training Institutes in Hyderabad

Spot Offer! Walk-in Customer Support Voice @ HGS

Job Details

Hinduja Global Solutions Ltd.

Bengaluru, Chennai

ITES / BPO / KPO / Customer Service / Operations

80

Greetings!!!

We are hiring for Voice Process - Telecom.

Designation - Customer Support Executive

Process: Voice

Eligibility: Graduates / Diploma
Candidates with 0-6 months of experience or graduate fresher can apply

Skills Required:

Excellent (oral and written) communication skills
Must be a quick learner

Job Specification:

1. Customer Relationship Management
2.Query resolution/ troubleshooting and resolution within a short time
3. Be responsible for customer satisfaction

Salary: Best in industry with free cab facility within the boundary limits

Job location:

#5th Flr, Jayanth Tech Park, Mount Poonamale Road, Nandambakkam
Opposite Chennai Trade Centre.

Contact Person from HR team: Hari Prasad- 9500088018

Interview Date: 30/08/2016 to 02/09/2016
Time: 10am - 4pm

02/Sep/2016

Requirements

Fresher - 2 yrs

UG -Any Graduate, Graduation Not Required PG - Post Graduation Not Required Doctorate - Any Doctorate - Any Specialization, Any Specialization

Customer RelationshipVoice ProcessCustomer SupportCommunication SkillsRelationship ManagementCustomer SatisfactionWritten Communication

UG -Any Graduate, Graduation Not Required
PG - Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Any Specialization

Other Information

INR 90,000 - 2,00,000 P.A

HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 40,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world's most recognized brands

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