Training Institutes in Hyderabad

Walk IN Drive For QA (6th August,2016)

Job Details

Regalix India Pvt Ltd

Hyderabad, Hyderabad

Sales / BD


Key skills
Required: Telesales, multilingual, Audit, feedback and coaching,
Desired: Exposure Six Sigma, Lean, ISO 9001
Roles & Responsibilities:
Responsible for auditing calls
Responsible for Improvement of agents on PIP
Responsible for documenting and providing feedback and coaching agents
Data analysis and making designated reports/decks
Participating and/or leading internal & external calibrations
Communication to heighten awareness and focusing on importance of positive customer experience
Making recommendations and driving improvement
Ensuring that internal policies, procedures, and compliance regulations are being followed
Identifying low performers, operational / training issues and helping team in fixing these gaps
Define and deliver product or process training

Required Skillset:
Knowledge of telesales methodologies and operational principles
Advanced knowledge of MS products, particularly Excel
Excellent communication skills
Ability to analyse data and draw insights
High level of accuracy and attention to detail
Innovative and able to influence others
Excellent process knowledge
Interpersonal and communication skills
Preferably from a voice process

Educational Qualification:
Graduate in any discipline
Post-Graduation will be an added advantage.
Additional Qualification / Certification
Trained or Certified Six Sigma Green Belt
Trained or certified in Lean tools

Experience Minimum : 3 Years Maximum: 5 Years
Desired : Previous experience in similar industry will be an added advantage

Walk IN Date- 6th August,2016
Walk IN Timing - 11 AM to 3 PM IST

Venue Details - Regalix India Pvt. Ltd.
Plot no. 472, Sai Galleria Building,
Road no. 36,Jubilee Hills
Hyderabad 500 033
(Land Mark - Above Nissan Showroom, 1st Floor )
Contact No.-040 49445000



3 - 5 years

UG: Any Graduate - Any Specialization, Graduation Not Required PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Green Belt Six Sigma Lean Process Training QA Operations ISO 9001 Communication Skills Voice Process Customer Experience

Please refer to the Job description above

Other Information

INR 2,25,000 - 4,50,000 P.A

Regalix India Pvt Ltd
Regalix is one of the larger independent Digital Services companies, headquartered in Palo Alto, California, with operations in Bangalore and Hyderabad. With an enviable portfolio of Fortune 500 clients, multi-location offices and an energizing potpourri of cultural and multilingual talent working closely to ensure customer success, Regalix is growing and growing fast. Here you will find creative talent, technical prowess, exceptional communication skills, adaptive processes and an encouraging work environment that enables you to take initiative - and be recognized and rewarded for doing so.

Founded in 1998, our Silicon Valley setting has enabled us to stay ahead of emerging trends in digital technology and marketing. For more than a decade, Company have provided full marketing services - Search, Social, Mobile, Content, Multi-channel Campaigns, Technology Development, and Analytics - to companies such as CA, Citi, Apple, eBay, Google, Cisco, VMWare, NetApp, Wipro, Cypress, LSI & Keynote among others.

Company's web link:

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