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Job Details

Tata Business Support Services

Hyderabad, Hyderabad

ITES / BPO / KPO / Customer Service / Operations

Prerequisites
a. Qualification : Graduate / Under Graduate
b. Experience
i. Graduate Fresher/Experience
ii. Under Graduate Min. 6 months experience in Inbound Customer Service/Tele Sales/E-Com
c. Essential Requirements
i. Excellent communication in English and Hindi
ii. Typing Speed > 25 WPM & 90% accuracy

Hiring specification:
Excellent Communication skills - Written and spoken
Languages - English and Hindi (familiarity with other languages is an added advantage)
Customer handling skills
Empathy
Phone and email etiquette
Problem solving skills

Walk in Interviews :9am-1pm
Venu;
Growa Trinity,
Chiran fort line,
Police line Begumpet,

Requirements

Fresher - 2 yrs

UG -Any Graduate - Any Specialization, Graduation Not Required PG - Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Customer ServiceSalesCustomer HandlingTelesalesCustomer CareInboundCommunication SkillsProblem SolvingBPOCall CenterSocial Media

UG -Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Other Information

INR 1,75,000 - 2,50,000 P.A

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.

We cater to multiple industry verticals and provide multi channel service delivery
including voice support in 10 different languages out of our world-class centers at
Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.

We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.

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