Training Institutes in Hyderabad

Quality Analyst / QA Specialist - (international Voice)

Job Details

Knoah Solutions Pvt Ltd.

Hyderabad, Hyderabad

ITES / BPO / KPO / Customer Service / Operations


The Job role involves measuring effectiveness of calls and evaluate quality,provide scores and constructive feedback to the associates located in USA Work on improvising standards of transactions to ensure high customer satisfaction levels



1 - 5 years

UG: Any Graduate - Any Specialization, Graduation Not Required PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

QA International Voice Customer Satisfaction customer service client satisfaction Call Monitoring Call Barging credit card Technical Support quality analyst customer care executive Quality Monitoring Customer Retention

Please refer to the Job description above

Other Information

Knoah Solutions Pvt Ltd.
Knoah Solutions, a leading offshore outsourcing company with multiple facilities in Hyderabad provides the best multi-channel customer and technical support for technology products and services.

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